Terms of use
These terms govern the use of the Hello You platform ("we"). By creating an account you confirm that you have read and agree to them.
1. What the platform offers
Hello You is a self-knowledge and personal development tool: validated psychological questionnaires, a profile across dimensions, and a journey of exercises adapted to your results.
The platform is not a medical or psychotherapeutic service, does not diagnose, and does not replace consulting a professional. Results are indicative. If you are in crisis or have thoughts of harming yourself, contact emergency services or a professional immediately.
2. Your account
You must be at least 16 years old to create an account. You are responsible for keeping your password confidential and for activity in your account. Provide a valid email address; we use it for password resets.
You can delete your account at any time from Settings. Deletion is permanent.
3. Acceptable use
You may not:
- use the platform on behalf of someone else or enter data about other people without their consent;
- attempt unauthorised access to our systems or to other users' data;
- copy, systematically extract or redistribute the platform's content (questionnaires, interpretation texts, exercises);
- use the platform in a way that breaks the law.
4. Intellectual property
The platform's content, including questionnaires, interpretation texts, exercises, design and software, belongs to us or is used under licence. The answers you write remain yours; you grant us the right to process them to provide the service, as described in the Privacy policy.
5. Availability and changes
The platform is offered as a beta. We may change, suspend or discontinue features, including how scores are computed, as the content is validated. We make reasonable efforts to keep the service available but do not guarantee uninterrupted operation.
6. Limitation of liability
To the extent permitted by law, we are not liable for decisions you make based on results from the platform, nor for indirect damages arising from using or being unable to use the service. Nothing in these terms limits liability that the law does not allow us to limit.
7. Termination
We may suspend or close an account that breaches these terms. You may stop using the platform and delete your account at any time.
8. Governing law and contact
These terms are governed by Romanian law. Disputes are settled by the competent courts in Romania, without affecting your consumer rights. For questions, write to us at contact@helloyou.help. If we change the terms we publish the new version here and update the date above.